Choosing a shipping carrier for your Shopify store is a big deal because they’re the company that is responsible for actually delivering your products into the hands of your customers. It’s one of the big decisions you’ll make as a company, with more than a few criteria you’ll need to consider.
22 Order Fulfillment Statistics for 2020 Shopify Stores
Every day, millions of packages are shipped worldwide. Order fulfillment may seem mundane, but the truth is, it’s become a fundamental aspect to human life since the rise of eCommerce. We decided to take a look at how order fulfillment looks by the numbers.
How to Optimize Your Post-Purchase Experience for Repeat Purchases
Return customers are key to a Shopify store’s success for a multitude of reasons. They are cheaper to sell to and spend 300% more per purchase than new customers, for a start. There are many ways to improve your post-purchase experience overall to create for long-term loyal customers. But, as any direct-response marketer will tell you, sometimes you just have to implement things that lead to immediate sales and the post-purchase experience is no different.
Tracktor Best Practices Guide (For Shopify & Shopify Plus)
Our order tracking app, Tracktor, is a powerful tool to manage and optimize your Shopify store’s post-purchase experience. From providing your customers with a page right on your very Shopify store to track their orders to providing your team with transparent data on your fulfillment process, Tracktor can make a huge difference in your sales.
4 Small Tweaks to Make a Major Improvement in Your Post-Purchase Experience
On average, a loyal customer is worth 10 times the amount of their first purchase. Customer retention is key to the long term success of a retailer, which means your last impression during the sales cycle is just as important as your first.
Step-by-Step Guide to Enable Your Customers to Track their Shopify Orders
Making your first Shopify sale is really exciting. But once that order’s in, how do you make sure the customer can track their order? Even just figuring out how to send a tracking number to a customer can be difficult.
3 Ways Shopify Stores Can Reduce WISMO Calls
WISMO stands for “Where Is My Order?” It’s a customer inquiry about the product’s delivery date, order status and processing time. Not surprisingly, many customers can’t wait to receive their orders and consistently reach out to customer service to determine their packages’ arrival.
How Wolf & Shepherd Dramatically Reduced Their Customer Service Tickets by Using Tracktor
We’re featuring one of our awesome customer’s experience with Tracktor, our package tracking app, today. Wanna replicate their success? Try Tracktor for free here.