Free shipping and fast shipping are hot topics these days as they gain popularity with customers to the point where these perks are expected. But if you have to choose, which is better to offer?
For the average online retailer, the cost to fulfill an order is 70% of their average order value. Customers expect their items shipped with increasing speeds. As COVID-19 changes the world, it seems more and more like most purchases going forward will require some level of fulfillment – whether from an in-store or warehouse team. The margins for error when it comes to fulfillment are razor-thin these days.
When it comes to product packaging, there are many options available to Shopify merchants that vary in shape, price, and even eco-friendliness. Customizations such as adding your logo to the box or including free samples is a key differentiator for brands in the Amazon world.
Every day, millions of packages are shipped worldwide. Order fulfillment may seem mundane, but the truth is, it’s become a fundamental aspect to human life since the rise of eCommerce. We decided to take a look at how order fulfillment looks by the numbers.